Privacy Policy

Protection of Personal Information Act (POPIA) Compliance

1. Introduction

This Privacy Policy explains how 44 on Ennis Guest Lodge (“we”, “us”, “our”) collects, uses, stores, and protects personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

2. Information We Collect

We only collect personal information that you voluntarily provide through our contact form:

  • Name
  • Email address
  • Phone number
  • Message content

3. How We Use Your Information

  • Responding to your enquiry
  • Providing customer service
  • Communicating booking‑related information

4. Cookies

Our website uses only essential cookies required for proper functionality. These do not track or identify you personally.

5. Data Storage & Security

We take reasonable technical and organisational measures to protect your personal information from loss, unauthorised access, disclosure, or modification.

6. Your Rights Under POPIA

  • Request access to your personal information
  • Request correction or deletion
  • Withdraw consent
  • Lodge a complaint with the Information Regulator

Email: complaints.IR@justice.gov.za

7. Contact Us

44 on Ennis Guest Lodge
44 Ennis St, Ermelo, 2351, South Africa
Phone: +27 71 286 4703

Email: